We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at connect@apparelfactory.co. Please note that returns will need to be sent to the following address:  5722 Union Pacific AVE Ste A, Commerce, CA 90022

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at connect@apparelfactory.co.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at connect@apparelfactory.co.

Return & Refund Policy

Thanks for shopping at www.gubbacci.com

If you are not entirely satisfied with your purchase, we are here to help.

Returns

• You have five (5) calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have a receipt or proof of purchase.
• This policy does not apply to customized products ordered by you.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your bank account (or original method of payment).
You will receive the credit within 5 - 7 Business days or depending on your card issuer policies.

Cancellation Policy 

Order once placed can only be canceled within 1 hour from placing the order, you can write to our customer support team at info@gubbacci.com or call us on +918073237234 In such cases, the order will be canceled and the money will be refunded to you within 48-72 business hours after the cancellation request.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.​
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.